2016 is almost over and a lot has happened. While we don't really have time for a break - after all, we already have a lot of plans for 2017 - there is always time for a review. And we reveal which features are coming in 2017.
For one year now, we were able to host thousands of WordPress -WordPress - projects. This has given us some important impressions about our customers and also revealed some interesting key figures.
- 24,348 support requests answered via our chat
- 91.5 percent of support requests answered in less than five minutes
- increased our sales sixfold
- 2,710 users supervised at RAIDBOXES
Our most popular plan was the STARTER plan , with 67 percent of all sites . 27 percent of RAIDBOXES-sites run on the smaller MINI plan and six percent of our customers opted for the all-inclusive package .
This is what happened in 2016
Besides many small features, two big features are very important for us: The free SSL, which we were able to implement thanks to Let's Encrypt certificates and Stagingwhich is currently still in beta.
- Our first big feature of 2016: Free SSL.
- The second major feature is especially important for the managed aspect of our hosting: Staging allows you to easily work with a development environment without affecting the live site.
Staging is a very handy tool that allows you to optimize your WordPress projects in a development environment and then push them to the live site. The two beta phases went very well, now we are looking forward to the official launch of the full version.
And we were able to significantly expand our team: in 2017, we will launch in a new office and with a team of nine people.
This comes in 2017
We continue to develop our hosting along the customer's wishes. This means that we operate our product in the style of the Lean Startup method. Our customers can leave ideas in our feedback forum and prioritize them. The most important wishes are then incorporated into the product development.
Specifically, this means that the following features are planned for 2017:
- Scalable web space
- Special eCommerce tariffs
So 2017 is going to be exciting and we are really looking forward to it.
In this sense we wish you a merry christmas and a happy new year!
PS: But of course 2017 is not over yet at OUT OF THE BOX. We still have some interesting articles for you. If you always want to stay up to date, then subscribe to our newsletter and eceive the most important WordPress news as well as dossiers and analyses on the topics WordPress performance, security and business.