WordPress setup now 60% faster
The decision in favour of Raidboxes was a hit – top support, honest communication and an intuitive dashboard immediately impressed me, and I’m looking forward to expanding this partnership.
Websites at Raidboxes
45+
Employees
1
Summary
The PIXELschieber advertising agency case study at a glance
Enrico, the web developer and WordPress professional behind the advertising agency PIXELschieber, was looking for a hosting provider that met his high standards in terms of performance, data protection and customer service. Frustrated with his old host, he finally found Raidboxes after intensive research – and was immediately impressed: the premium support, honest communication at eye level and an intuitive dashboard won him over straight away. The move went smoothly and since then Enrico has been able to rely on fast loading times and a reliable team that is always customer-orientated.
60 % time saving
when ordering and setting up servers
< 5 min. waiting time
for support requests
45 % faster
after the migration to Raidboxes (on average)
The company
About Werbeagentur PIXELschieber
With over 15 years of experience as a web developer and WordPress specialist, Enrico offers small and medium-sized companies an all-round carefree package for their website. He always advises his customers fairly, transparently and at eye level. And delivers the complete package of SEO, responsive design & co. – whether for a one-pager, an extensive business website or a shop system. It is important to him that websites are not a stress factor, but sustainable tools for success.
Head office
Bargstedt, Germany
Customers
Small and medium-sized enterprises
Services
All-round carefree package (from SEO to responsive design)
How it was before Raidboxes
PIXELschieber’s challenges before the collaboration
- Non-performant server
- Poorly accessible and incompetent support
“As a one-man business with high standards of quality and customer service, I was increasingly frustrated with the poor server performance and unreliable support of my former hoster. When I had technical problems, I was always faced with long waiting times and support that was hardly helpful.
This time cost me a lot of nerves and time, which I would have rather spent on developing targeted websites for my customers.”
My goal was to find a hosting provider that takes the needs of my customers as seriously as I do.
Why Raidboxes?
The decision phase
“In my search for a new hoster, I put various providers through their paces – from data protection and server performance to support quality and intuitive server management. With Raidboxes, everything was just right, and I was fascinated by the team and the way they treated each other from the very first conversation. The customer service team took their time and answered all my questions openly and honestly – also with regard to the possibilities and limitations. Without any fuss or embellishment. As a test balloon, we then set up my own agency website and the ease of use, first-class support and expert advice won me over.”
Here we go
The migration to Raidboxes
“How did the migration to Raidboxes go? Simply marvellous! I have rarely experienced such a smooth server migration. Even when there were initial minor challenges with the mail server when setting it up via mailbox.org, the Raidboxes team showed how professional and committed they are. Thanks to the excellent support and open, stress-free communication, I haven’t regretted the move for a second!”
This is how it is today
Solution and improvements with Raidboxes
- Better server loading times
- Save time with server ordering & setup
- Transparent tariff scale (good basis for calculation)
- User-friendly dashboard
“Since switching to Raidboxes, I have been reassured time and again that I made the right decision. Whether it’s performance issues, complications after WordPress updates or problems with DNS or mail servers – the technical support is always competent and demonstrates real customer focus.
What I generally appreciate about Raidboxes is the honest, friendly and collegial way in which we work together as equals. On top of that, the system is really intuitive, so I don’t have to think much and can fully rely on the technology and the team behind it. If I had to emphasise certain features, it would be the uncomplicated server ordering with pre-installed WordPress and the clever update management, both of which are optimally solved.
In short: quality has its price, and Raidboxes delivers premium hosting at a fair price.”
What happens next?
The shared outlook
“So far, my experience of working with Raidboxes has been positive without exception. I would like to further expand the collaboration over the coming months and years. There are still some big web projects waiting for me and Raidboxes will be my platform of choice here too.”
Read more
Further case studies
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Read more: Case Study netzwerk.design- 1-5 employees
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Read more: Case Study Christoph Steinlechner- 1-5 employees
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Read more: Case Study fivecode- Management
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Let’s write a success story together
Let’s go – write your success story with Raidboxes
Book a Calendly appointment with Lisa and discuss your project with her or let our sales expert show you our product in a demo. What you can look forward to:
- Non-binding product tour
- Content focus according to your 3 priorities
- WordPress expert who answers your personal questions
