100% satisfied customers with Raidboxes hosting
Raidboxes inspires us and our customers – the sites run faster, more securely and the support is always on hand.
Employees
2
Customers
50+
Summary
The case study Das Gute Ruft at a glance
Das Gute Ruft is an eco-social creative agency from Cologne, Germany, that has already supported more than 50 organisations such as social enterprises, NGOs and ecological projects with its expertise in sustainable design and WordPress websites. By working with Raidboxes, the agency has been able to significantly improve the performance of its websites as well as security and flexibility, while benefiting from reliable support and a user-friendly platform.
55 % faster
in project management
100 % satisfied
with Raidboxes Hosting
90+ Score
in Google Lighthouse
The company
The team of Das Gute Ruft
Das Gute Ruft is an eco-social creative agency from Cologne that is committed to a fairer and more sustainable world. The two founders and WordPress professionals Stephie Keilholz and Philipp Stakenborg have already supported over 50 organisations by creating accessible, sustainable WordPress websites. In addition to maintenance and support, they also offer design solutions such as corporate designs, brochures and illustrations.
Head office
Cologne, Germany
Customers
Social enterprises, NGOs, charitable organisations and ecological projects working for change
Services
Sustainable WordPress websites, maintenance, support, design
How it was before Raidboxes
Our challenges before the collaboration
- Lack of WordPress expertise among hosters
- Unclear, inflexible dashboards
- Performance losses
“Before working with Raidboxes, we had to deal with various problems. Many hosters we worked with were not specialised in WordPress, which is why we did not receive good WordPress support. In addition, the dashboards were often confusing and only offered limited setting options. Support was difficult to reach and could not always help us promptly. And last but not least, the performance did not meet our requirements, which repeatedly presented us with challenges.”
Why Raidboxes?
The decision phase
“When choosing our hoster, sustainability, performance and flexibility were the most important criteria for us. We attach great importance to environmentally friendly solutions, which is why a sustainable provider was essential for us. At the same time, we needed a hosting solution that offered outstanding performance and gave us enough flexibility for customisation. The server location in Germany was also crucial, as it guarantees a high level of data security. In addition, reliable and helpful support was essential for us, who can help quickly with questions or problems.
We came across Raidboxes through an Ecosia search, as we were regularly looking for sustainable service providers. Before we decided on Raidboxes, we tested various other sustainable hosting providers. Even if there were cheaper options, these often meant more administrative work, which was not practical for us.
In 2019, we finally switched to Raidboxes when we had to implement a large WordPress project that required high load peaks and an extensive database. We were completely convinced by the server performance and the project was a complete success. This positive experience quickly prompted us to migrate further projects to Raidboxes. We have been relying on your reliable platform ever since.”
Ready to go
The migration to Raidboxes
“The move to Raidboxes was very easy and pleasant for us. There were no challenges. Thanks to the modern and intuitive dashboard, the entire process was clear and uncomplicated. The easy-to-understand help centre, which supported us every step of the way, was also particularly helpful. The migration service was the icing on the cake.
To prepare for the change, we took a look at the dashboard together to familiarise ourselves with the functions and settings. The intuitive user interface and clear structure made it easy for us to quickly find our way around. Even after longer breaks, we can easily find our way around again thanks to the clear design.”
That’s how it is today
Solution and improvements with Raidboxes
- Security and protection through container architecture
- Above-average performance
- High time savings for maintenance processes
- Flexibility thanks to templates and development box
- High customer satisfaction
“With Raidboxes, we have taken our hosting to a new level. We were particularly impressed with the security architecture that kept us fully protected during a major security breach in the WordPress ecosystem. We were lucky enough not to be affected during the security breach in the WordPress ecosystem. Even if we had been affected, the modern container architecture, where services such as the web server, database and Varnish are isolated from each other, would have prevented security issues from spreading to other instances. This experience has shown us how reliable and resilient Raidboxes is – a hosting partner that not only enables us to work securely, but also gives us peace of mind.
But the performance is also outstanding: our WordPress projects regularly achieve Google Lighthouse Scores of over 90 and the introduction of Raidboxes 2.0 has also noticeably accelerated the WordPress backend. Even complex pages and database queries now run much more smoothly.
Convenient features such as the templates, staging tool and efficient backup management save us around 55% of the time it takes to launch projects and maintain our websites. The free development environment gives us additional flexibility, and our customers are delighted with the performance – we have received 100% satisfied feedback.
Last but not least, we are impressed by Raidboxes’ values: sustainable hosting, B Corp certification and the promotion of team culture through CSF workshops are a clear statement in favour of responsible action. For us, Raidboxes is more than just a host – it is a partner that shares our vision of sustainable and efficient working methods.”
What happens next?
The outlook
“We will continue to rely on Raidboxes in the future and are delighted with how smoothly the hosting runs. The next customer project that we launch with Raidboxes will be in the field of impact management, for example.”
Read more
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Let’s write a success story together
Let’s go – write your success story with Raidboxes
Book a Calendly appointment with Lisa and discuss your project with her or let her show you our product in a demo. Why Raidboxes?
- First-class security and support from experts
- Highest performance and state-of-the-art technologies
- A user-friendly dashboard for all your WordPress websites
