WordPress support from real experts
Professional WordPress help is an integral part of our Managed WordPress Hosting. No separate service, no extra costs. You get support directly from specialized experts who understand your challenges and work with you to develop solutions.
- Available daily from 8 a.m. to 10 p.m.
- Personalized assistance from genuine professionals
- Direct answers without long waiting times
Over 17,000 customers already trust Raidboxes
Your challenges before Raidboxes
These support issues do not exist at Raidboxes
Many hosting providers promise first-class WordPress support. But when you really need it, the reality is often quite different. Long waiting times, superficial answers, and a lack of WordPress expertise turn small problems into big time wasters. This not only costs you nerves, but in the worst case, also revenue and the trust of your customers.
Slow response times
When problems arise, many hosting providers leave you stranded with call queues, ticket systems, and long response times. Every minute without functioning online WordPress support can damage your business.
Generic support without WordPress expertise
Standard support teams are familiar with general hosting, but WordPress and WooCommerce are new territory for them. The result: vague diagnoses, cumbersome solutions, and unnecessarily long downtimes.
No direct contact with real experts
You need competent WordPress support in German or English from real experts who truly understand your questions. No automated responses from support teams who are overwhelmed by your problems.
Raidboxes features
Always by your side
We want to make developing and managing your projects as easy as possible. That’s why comprehensive WordPress support is included with our hosting. You’ll receive personal assistance for everything related to your website. With direct contact to real experts, you’ll quickly find guidance and solutions that suit your project.
Real-time help
Whether it’s a minor issue or a major challenge, our live chat WordPress support will help you quickly.
Support without language barriers
Technical support should be easy to understand. Our experts will advise you in German and English – clearly and directly.
Always available
Our support team is available for you daily from 8 a.m. to 10 p.m. in live chat – including weekends and holidays.
Personal instead of automated
No bots, no tickets – real people help you directly with specific know-how about WordPress and WooCommerce.
Competent all-round support
We will find the best solution for your request and also take on complex tasks such as free WordPress migration.
Individual like you
We know your business and we know that plans can change. Write to us – we’ll find a solution.
First class WordPress Support
Best WordPress support for worry-free hosting
Our WordPress support is an integral part of your worry-free hosting. While we take care of performance, security, and technical details, you can focus fully on your projects. Our team knows the platform inside and out and is there to help you with advice and support.
- Specialized in WordPress and WooCommerce
- Live chat support from 8 a.m. to 10 p.m.
- Response time in minutes instead of hours
- WordPress help in German and English
Raidboxes vs. other hosting providers
Our WordPress support makes all the difference
We don’t make empty promises. Raidboxes stands for real premium WordPress support – see how we measure up to others.
| ✅ Raidboxes – Premium WordPress Support | ❌ Other hosting providers | |
| Availability | Daily from 8 a.m. to 10 p.m., including weekends and holidays | Limited or 24/7 with variable quality or premium-rate numbers |
| Contact | Live chat with real experts | Ticket system, bots, waiting loops |
| Reaction time | Response in minutes | Hours or days |
| Expertise | Specialized in WordPress and WooCommerce | General hosting support |
| Migration service | free | liable to pay the costs |
Raidboxes experiences
What our customers say
What I particularly appreciate about the Raidboxes team is their friendliness, approachability and professionalism, coupled with their impressive expertise – and above all their willingness to listen to feature requests. Many of the support staff have web development experience themselves, which makes tips and dialogue extremely valuable.
Another highlight is the direct communication with the Raidboxes team. The live chat enables us to get immediate support for urgent problems or questions. The response times are extremely short and we receive fast, competent solutions. This immediate availability is a huge advantage compared to our previous provider, where we often had to wait days for feedback.
What I particularly appreciate about Raidboxes is the friendly support. I always have the feeling that they really want to help me, no matter how complicated my problem is. That’s rare and extremely valuable to me.
Since I switched to Raidboxes, I have been repeatedly reassured that I made the right decision. Whether it’s performance issues, complications after WordPress updates or problems with DNS or mail servers – the technical support is always competent and demonstrates real customer focus.
Our solutions
Find the right high-performance WordPress hosting for every project
Are you looking for fast WordPress hosting from Germany that really suits your needs? Whether you’re an agency, a company website, or an online shop, you’ll get the right service for fast loading times and strong WordPress performance. Discover the hosting model that will make your site noticeably faster in our price overview now.
Managed WordPress Hosting
Our Managed WordPress hosting ensures that your website is stable and secure. We take care of updates, performance, and security around the clock. You have time for your business.
WooCommerce Hosting
Our WooCommerce hosting with vServer technology and server-side caching ensures fast response times and a smooth shopping experience – even with promotions and many visitors.
High-Traffic WordPress
With our High-Traffic WordPress hosting with vServer technology, your website can withstand even high loads. Your website stays always available and you won’t lose any more conversions.
Get the complete package for smooth WordPress hosting
From quick help and automatic backups to free migration, Raidboxes gives you everything you need to scale your business with confidence.
FAQ
Frequently asked questions about WordPress support
Where can I find quick WordPress help?
When is raidboxes support available?
How quickly does your support respond?
What WordPress problems can you solve?
Do you also support WooCommerce?
Is there a premium support option with extended services?
Can I continue to use my website during the support period?
How does the WordPress migration work?
As a beginner, how can I find good WordPress help?
Which problems can arise with WordPress?